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Virtuoso SG400/SG800

Virtuoso SG400/SG800

Home / Products / Product Decorating Solutions / Virtuoso SG400/SG800
  • Overview
  • Features
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  • Specifications

Create like never before with Sawgrass’ Virtuoso Desktop HD Product Decorating Systems featuring the Sawgrass SG400 (Letter, A4) and SG800 (Tabloid, A3) inkjet printers. Virtuoso is the industry’s first and only fully integrated desktop system designed specifically for sublimation.

Imagine brighter, higher-definition images, with unsurpassed ease-of-use, support AND lower startup and imaging costs. Virtuoso delivers all this and more, taking the art of digital printing to its next evolution. 

SG400 and SG800 Printers

  • The only desktop inkjet printers built specifically for digital decorating.
  • Faster throughput for greater productivity and profit potential.
  • Up to 1200 x 1200 dpi for dazzling HD photo-quality reproduction.
  • Includes 1-year warranty.

SubliJet-HD Ink

  • Newly formulated ink with higher yield and 26% larger color gamut.
  • Wow your customers with more vibrant, accurate colors.
  • Lower imaging costs - More money in your pocket.


  • Easy-to-use Online Designer and Stock Design Library.
  • Create designs from your computer or tablet on any OS.
  • Hundreds of templates, thousands of images to choose from.
  • Virtuoso Print Manager included.
  • Full catalog of sublimation blanks at your fingertips.
  • No desktop graphics software or clip art to buy – Savings up to $3,000.

Virtuoso Print Manager

  • Saves your customizable presets for use across multiple Virtuoso printers
  • Allows you to group different images or jobs together on the same page saving ink and paper
  • Supports both PC and Mac OS systems


  • Free sales and marketing resources to help you start and grow your business.
  • Webinars, seminars and guides focusing on target markets, production and management.


  • Total system support for your printer, ink and software - all in one place!
  • Real-time support online or over the phone.


Substrate Compatibility

Virtuoso Desktop HD Product Decorating Systems enable you to decorate a wide variety of products made from polyester fabrics or polymer-coated rigid media including:  

  • ‚ÄčAluminum Panels and Inserts
  • Hardboard and Wood Plaques
  • Tile
  • Mugs
  • Acrylic
  • Glass
  • Slate
  • Polyester Fabric
  • Reinforced Fiberglass Plastic

Related Products

Available Ink Channels


Highest Definition Prints Possible 

Virtuoso HD Product Decorating Systems feature the only printers designed specifically for sublimation printing using SubliJet-HD inks. These next-generation printers deliver the highest resolution prints possible for dazzling, photo-quality reproduction - Up to 1200 x 1200 dpi!

Low Startup Costs + Low Image Cost = Fast ROI

Virtuoso HD Product Decorating Systems offer some of the lowest startup and imaging costs of any product decorating technology. Combine this with exceptional versatility for creating products that customers love, and Virtuoso systems deliver blazingly fast return on investment. 

1 Year Warranty and PartnerPlus Support

All Virtuoso HD Product Decorating Systems come with a one-year warranty and PartnerPlus real-time total system support for your printer, ink and software - all in one place! 

Faster Speeds, Greater Productivity

SG400 and SG800 printers are nearly 2 times faster than their Ricoh predecessors - Up to 156 prints per hour. Their built-in self-cleaning routine keeps the printers running at their best, ensuring money-making uptime with minimal power and ink consumption.

Easy Expansion Options 

The optional Bypass Tray extends maximum media size up to 8.5" x 51" for the SG400 and up to 13" x 19" for the SG800. The SG400 also has an additional 250-Sheet Paper Feed Tray option, which enables you to keep multiple paper sizes ready to print on demand.  

PartnerPlus Service and Support

All Virtuoso systems come with access to PartnerPlus, our comprehensive user support program. Our expert support team is available both online and via phone to offer real-time help with system troubleshooting, color management software, full product warranty and more for printers under OEM warranty.  

Color Management Solutions Included

Enjoy enhanced free printer software for Mac and Windows platforms, with unique and functional color output settings optimized for sublimation production.  

  • Virtuoso Print ManagerDesigned specifically to enable Virtuoso HD Product Decorating Systems to print graphics created in both CreativeStudio Online Designer and a variety of desktop graphics programs. Works with both Mac and PC. 


Minimum System Requirements
Class: Start-Up
Maximum Media Size: 8.5" x 14;" Up to 8.5" x 51" with Optional Bypass Tray

  • High Speed: 157 @ 600 x 600 dpi
  • High Quality: 78 @ 600 x 600 dpi
  • Adv. Photo: 34 @ 1200 x 1200 dpi

Ink Set: SubliJet-HD CMYK
Color Management: 

Maximum Resolution: 1200 x 1200 dpi
Media Tray: 250 Sheets
Ink Delivery System: Standard Cartridges

  • 100 Sheet Multi-Bypass Tray
  • Additional 250-Sheet Paper Feed Unit

Estimated Image Cost:*  $.006 / in2


Minimum System Requirements
Maximum Media Size: 11" x 17;" Up to 13” x 19” with Optional Bypass Tray 

  • High Speed: 156 @ 600 x 600 dpi
  • High Quality: 72 @ 600 x 600 dpi
  • Adv. Photo: 22 @ 1200 x 1200 dpi

Ink Set: SubliJet-HD - CMYK
Color Management: 

Maximum Resolution: 1200 x 1200 dpi
Media Tray: 250 Sheets
Ink Delivery System: Standard and High-Capacity Cartridges
Options: 100 Sheet Multi-Bypass Tray; 250 Sheet Paper Feed Unit
Estimated Image Cost:* $0.003 / in2

*Image cost and print speed estimates are based upon an 8.5” x 11” test image on Letter or A4 media and are provided for platform comparison purposes only. Results will vary depending on many variables including image size, media size,  coverage, color management settings, etc. 

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