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Thank You for a Great Year

Posted: 12/12/2018 9:19 PM by Sara Hill | with 0 comment(s)

As 2018 quickly draws to a close, we at Sawgrass want to wish you very happy holidays and to thank you for your business and partnership. Together, we are growing demand for sublimation worldwide, and we are looking forward to being part of your continued success in 2019.

While your holiday production is coming to a close, please take note of the following information.


Technical Support Hours

Sawgrass will hold regular technical support hours throughout the holidays, except for 12/25 and 1/1, when our offices will be closed. Click here to check what Sawgrass technical support hours are for your region.


Shipping Schedule

In the US, the Sawgrass shipping schedule will be as follows:

  • Dec 21: Shipping window ends at 2 pm. No freight pick-up this day.
  • Dec 24-25: Sawgrass Closed
  • Dec 26 – 28: Sawgrass Shipping & Warehouse will be shut down for end-of-year inventory counts and audit.
  • Dec 31: Shipping/warehouse reopens, with shipping window ending at 2 pm. No freight pick-up this day.
  • Jan 1: Sawgrass Closed

Out of our UK offices, the Sawgrass shipping schedule will be as follows:

  • Dec 21: Shipping window ends at noon.
  • Dec 24 – Jan 1: Offices Closed
  • Jan 2: Offices reopen for normal business.

Please note that carriers (UPS, FEDEX, DHL, Freight) adjust their schedules and delivery capabilities during the holiday season as well. Please check with your normal carrier(s) for changes to expected shipping schedules.