Please consult with your distributor to ensure you have an adequate computer system to effectively run not only the printer software, but your chosen graphic software programs as well.

System Requirements to run Virtuoso Print Manager

  • Windows Operating System (a 64-bit operating system is required)
  • Recommended: Windows 10
  • Minimum Required: Windows 7
  • Apple OSX / MacOS Operating System (a 64-bit operating system is required)
  • MacOS 10.12 - 10.15
  • Minimum RAM: 4GB
  • Recommended RAM: >8GB
  • Minimum CPU: Dual Core CPU
  • Recommended CPU: Quad Core or greater
  • Minimum Free HDD Space: 10% Free
  • Minimum Screen Resolution: 1024*768 pixels at 100% zoom

Supported Design Software for File -> Print Workflow

  • CreativeStudio Online Designer
  • CorelDRAW X6 - 2018
  • Adobe Illustrator CS6 or later
  • Adobe Photoshop CS6 or later
  • Photoshop Elements 15 or later

Supported File Types for Local File > Open or Hot Folder Workflow

  • CreativeStudio: .sgz
  • Other: .jpg, .jpeg, .png, .bmp, .heic, .heif, .tiff, .pdf, .eps, .ps
  • Minimum Resolution: 300DPI
  • Files must be created from supported design software

Supported Printers & Ink Sets

  • SG400/800: Sublijet-HD, Chromablast-HD, FabricMaker-HD, EasySubli
  • VJ-628: Subljet-HD (Dual CMYK, ProPhoto, ProPhotoXF, Flex)
  • The VJ-628 is not compatible with MacOS. Microsoft Windows is required.

* Sawgrass reserves the right to limit support to customers using less than the minimum stated requirements * Only Windows Professional, Business, Enterprise, and Ultimate Editions have been tested and approved.