Important Notice for MacBook Air and MacBook Pro Users
Read Sawgrass’ statement on Apple’s new ARM processors and printer compatibility. Learn More

Essential Color Management Software for Sawgrass Printers

Sawgrass Print Manager is sophisticated color management software designed to make things easy with simple setup, intuitive workflow, and powerful print controls. 

If you are new to Sawgrass, schedule a new user orientation to set up your new printer.

Set Up Your New Printer


You must be using a desktop computer to download and use Sawgrass Print Manager. Mobile devices are not supported.

Step 1: Unpack Your Items
Step 2: Unpack Your Ink
Step 3: Remove Port Cover and Tape
Step 4: Lift Cover, Remove Tape and Foam
Step 5: Remove All Tape
Step 6: If Using Ethernet ...
Step 7: Attach Power Cord
Step 8: Turn On Power
Step 9: Insert Ink
Step 10: Close Ink Cover
Step 11: Wait for Initial Charge
Step 12: Load Paper Print Side or Shiny Side Down
Step 13: Close Paper Tray
Step 14: Download Print Manager
Step 15: Install Print Manager
Step 16: Insert USB When Prompted
Your Printer is Ready!

+ Color Management
Print Manager uses smart technology to ensure color accuracy based on a combination of ink, paper and substrate.

+ Smart Folders
Custom folders make it easy to print image files efficiently. Choose to save or drop the file into the Smart Folder to print.

+ Nested Print Jobs
Simply process a group of similar print jobs together and print them at the same time. Save time, money and paper.

+ Optimized Color Profiles
Master G7 Certified color profiles designed to ensure you receive the most out of the system, all while delivering superior color output.

System Requirements for Windows and MacOS Computers

Hardware Requirements
  • Memory (RAM): 4GB Required, 8GB or greater recommended
  • Processor (CPU): Dual Core CPU, Quad Core or greater recommended
    **64-bit processor is required. Intel or AMD processor required. ARM processors not yet supported.
  • Available Hard Drive Space: 10GB or greater free
  • Screen Resolution: 1024x768 pixels at 100% zoom or greater
  • Internet Connection: Required to register software and for use of CreativeStudio
Supported Operating Systems
  • Windows 8.1 (Pro or Enterprise)
  • Windows 10 (Pro or Enterprise)
  • MacOS 10.13
  • MacOS 10.14
  • MacOS 10.15
  • MacOS 11.0 (once released)
Supported Design Software for File -> Print Workflow
  • CreativeStudio Online Designer
  • CorelDRAW X6 - 2018
  • Adobe Illustrator CS6 or later
  • Adobe Photoshop CS6 or later
  • Photoshop Elements 15 or later
Supported File Types for Local File > Open or Smart Folder Workflow
  • CreativeStudio: .sgz
  • Other: .jpg, .jpeg, .png, .bmp, .heic, .heif, .tiff, .pdf, .eps, .ps
  • Minimum Resolution: 300DPI
  • Files must be created from supported design software
Supported Printers & Ink Sets
  • SG500/1000: Sublijet-UHD, Chromablast-UHD, EasySubli
  • SG400/800: Sublijet-HD, Chromablast-HD, EasySubli
  • VJ-628: Subljet-HD (Dual CMYK, ProPhoto, ProPhotoXF, Flex)
  • The VJ-628 is not compatible with MacOS. Microsoft Windows is required.

Join the Sawgrass Academy to Learn Sublimation From the Experts

Jimmy Lamb and Meghan Rodenhouse take you through the process from set up to finished product and everything in between.

Get Started in the Academy